Better Outcome with Collaboration Technology

I believe if we want to define collaboration, we will mostly agree on the same definition; individuals working together with a common purpose to achieve business benefits. collaboration does not necessarily mean that you have to agree with others before any decision is made, but it encourages professionals with various skills to make faster decisions.… Continue reading Better Outcome with Collaboration Technology

Smart WiFi is the New CRM of Retail

  The sales process is a relationship that needs commitment to create a lifelong bond. CRM tools have successfully helped B2B sales representatives nurture leads. In retail, our focus is centered around creating loyalty with the consumer. Email subscriptions are what comes to mind when you talk about CRM in B2C companies, but how many… Continue reading Smart WiFi is the New CRM of Retail

How UCC can Help Communicate Effectively with Different Generations

In the average workplace, excluding startups (where the CEO is typically under 30), there is a broad range of generations that need to work collectively on projects. Often, there is a barrier between the different communication styles and this leads to missed calls and unproductive/zero response emails. Which can be detrimental to the project and… Continue reading How UCC can Help Communicate Effectively with Different Generations

Meet the Digitals – the Generation after Millennials

We keep talking about the Millennials, but there is a more demanding generation coming. The oldest Millennial is currently 34 years of age, they are becoming Managers and some are Founders of their own companies. The youngest Millennial is 16, so that poses the question, who’s coming after the Millennials? Let me say, they are… Continue reading Meet the Digitals – the Generation after Millennials

Millennials Killed the Inbox

I just arrived at work, it’s Monday.  I begin my routine.  I check my work inbox to see if anyone requires my immediate attention, I check my work texts on my cell along with looking on my Linkedin, then turn my attention to Twitter.  All seem clear.   Now my attention turns to Gmail to see… Continue reading Millennials Killed the Inbox

How Wi-Fi is Transforming the Way People Shop

I have had the pleasure of attending Store Conference, held by the Retail Council of Canada over the past couple of years. It has always been one of the best retail shows in terms of content that I have attended.  I remember, in 2010 Kevin Graff from Graff Retail giving a presentation that really made… Continue reading How Wi-Fi is Transforming the Way People Shop